Erlea is a web-based CRM software for the management of the complete commercial cycle of a water utility. It has been designed by water utility professionals and incorporates vast knowledge and experience accumulated by BuntPlanet within the sector. It provides multichannel customer support to facilitate any interaction between the customer and the utility.

It integrates easily with any CMMS (Computerized Maintenance Management System), GIS (Geographic Information System) or Accounting module.

It may be installed according to the needs of the utility: on premise or in the cloud, providing greater scalability and security.

For whom

• For water utilities seeking a comprehensive, simple to use, CRM combining both business and technical information and avoiding data duplication
• For utilities requiring a modular solution for the integration of multiple digital business packages into their platform
• For public water service management companies that need a digital platform to optimize their commercial cycle

Benefits

• 24x7 secure access from any location with internet access
• Easy integration with a GIS (Geographical Information System), asset management system and readings
• Ease of use thanks to a user-friendly interface
• Simple and straightforward customization